well Bill

We've not talked for a long, long time Bill.

Erm - this Microsoft Outlook - erm - Bill - did it really take tens of millions of dollars - to make it such an awful package to use? I find it really hard to get incoming emails - to go where I want them - well to be truthful - I can get them to go where I want them to go - but - erm - your bloody rule system seems to want to shove extra copies all over the place - so not only am I getting spammed over 100 emails a day - but your system seems to be giving me multiple copies - so I spend more time deleting - what I've just deleted.

Anyway the system finally collapsed a couple of days ago - when your - well Outlook's - rule wizard couldn't do anything with a rule - and so the package stopped - and froze - and the only way I could get things working was by - closing down Outlook.

After doing this six or seven times - I then took off all the rules - which of course - let the site - which had been sending me viruses - start sending me viruses again - so the next thing I have is McAffee all over the place - telling me to delete attachments with viruses - which I do - and then McAffee tells me to delete the same attachment - which I can't do - cos - its already deleted - and then I panic - cos - I may not have deleted the virus - so I try and track down the attachment - and I find it - well I find its not there - which then makes me think - it is there - but cunningly hidden - so I close the system down down - and then get every bloody file on the bloody hard drive virus scanned - and then I load Outlook again - and it still goes wrong and then I load the fucking message with the fucking virus again.

So I solve the problem by downloading Eudora - then downloading all the messages - and then bloody Outlook starts working again - to its full bloody capacity - duplicating bloody spam messages and I look at the message rules setup and it is too bloody clever so in typical bloody Microsoft fashion it does not allow me to do what I bloody well want to do.

So I start using Eudora to control incoming messages and again I have problems - which Eudora's brilliant automated support service - gives me some really interesting answers to fucking questions I've not asked - so I pay them - for the bloody package and guess what their bloody support service still won't fucking well answer my query - and the human bloody response is - absolutely no bloody response. Real FUCKING great.

Still a mere couple of days fiddling around - learning bloody things about Eudora - no normal person would want to learn - I finally solved the bloody problem - which Eudora support should have had in their bloody online advice and bloody support - as my problem was very straightforward - and would be of interest to anyone - getting spammed. Anyway I now have a filter system - that's what Eudora calls their rules wizard, Bill - that can delete the bloody bastard virus ridden messages - straight off the server and now 90% of the spam - goes into a folder call spam.