... thanks BT you love to talk...

I got a letter in the post from, BT, the UK's biggest phone company - sorry telecommunications is your thing - I'm told that I am getting benefits which I shouldn't have. They are not going to charge me for them, but I need waste about 10 minutes listening to muzak on their call system, before I can talk to a human.

So I waited - I was so shocked when their operator answered me that I dropped my mobile phone, which wrecked my game of Snake at meant I only got 897 points - and I was getting in the mood to hit the championship target at over 1118 points. So today has been destroyed.

... anyway I ask for what I thought I had eg a phone and Voicemail - well we had a little discussion about what I meant by voicemail and it turns out that I am an ignorant customer who should have known that voice mail is in fact branded 'Call Minder' - every day I learn something that should not really concern me.

... anyway we agree to this and I try and find out what sin have I committed. In seems that I have put a foreign number of my Friends and Family nominated list as instructed by well the automated robotic BT voice. The robot didn't seem to know that I was doing wrong - so sorry robot if I have got you into trouble. (Friends and family is a cunning ploy by BT to pretend that they are saving you money by nominating 10 phone numbers - instead of reducing phone charges).